Cancellation Policy
Last updated: January 1, 2025
1. Standard Reservations
For standard hotel casino reservations:
- Free cancellation up to 48 hours before check-in
- One night's charge for cancellations within 48 hours
- Full charge for no-shows
2. Special Event Periods
During special events and peak periods:
- 72-hour cancellation policy applies
- Full payment required at booking
- Non-refundable during major casino events
3. Group Bookings
For group reservations (5+ rooms):
- Custom cancellation terms apply
- Deposit required at booking
- Contact group sales for details
4. Package Deals
For hotel casino packages including gaming credits:
- Non-refundable gaming credits
- Room portion subject to standard policy
- Package-specific terms may apply
5. Contact Information
For cancellation assistance, please contact:
Reservations Departmentrelozio Hotel & Casino Resort
1234 Casino Boulevard
Las Vegas, NV 89109
Email: [email protected]